Skip to content
8ight.AI
Study 01Ask an AI for a roofer: what ChatGPT and Claude recommend, and why.
The technology  ›  Phone AI
System 04 · The receptionist

The missed call at 7pm is the job that went to someone else.

Marketing that works produces phone calls, and most small businesses lose a share of them to voicemail, to a busy line, or to a Sunday. The receptionist answers every one of them in the business's name, takes the details that matter, and sends the job to the owner by text.

What it does on the call

It takes a job, not a message.

A voicemail box collects names. This asks the questions your dispatcher would ask - where, what, how urgent - so the person who calls back already knows what they are driving to.

Answers in your script and your brand's voice, day and night
Captures the address, the problem and the urgency
Handles more than one line, and more than one brand
Says what you would say about price, hours and service area
Sends the lead the second the call ends, with the recording and transcript
INCOMING - 7:41 PMDEMO
Hi, a pipe under my kitchen sink just burst.
I'm sorry to hear that. What's the address, and is the water shut off?
12 Elm Street. Yes, I turned it off.
Thanks. I've marked it urgent and sent it to the team. They'll call you back to confirm a time.
Lead created Burst pipe · 12 Elm Street · urgent
Texted to the owner · recording and transcript attached
After the call

Where the lead goes, and what watches it.

Straight to the teamThe on-call person gets the job with everything the caller said, immediately.
Recording attachedAudio and a transcript, so nothing depends on how well someone remembers.
Into your CRMThe lead lands in the dashboard with the rest of them, not in a separate inbox.
A watchdogAny call that ended without a lead is flagged for a human, rather than quietly disappearing.
Built on real lines

This one was not built as a demo.

It runs the phones of a working service business - several brands, one system, day and night - which is why the awkward parts are handled: two people talking at once, a caller who only knows the plaza and not the street, a line that has to sound like a different company depending on which number was dialled.

A separate script, voice and greeting per brand
Your own number, or your existing one forwarded
Escalation to a human when the caller asks for one
Everything it says is configured by you, not improvised
LINES · LAST 24 HOURSDEMO
Calls answered31
Answered after hours12
Leads created23
Sent to voicemail0
Flagged for a human1
How it is priced

You pay for the calls she answers.

Billed per answered call, with no monthly fee. A call counts when it runs thirty seconds or more, whatever it is about; a wrong number, a hang-up or a ten-second question is free. The rate is tailored to the business and set on a demo.

AI Receptionist

Your number forwarded, or a local one we set up. Every call answered in your brand’s voice, recorded, transcribed, and delivered as a job. Billed monthly on the count.

Book a demo

With a CRM

Leads, deals, tasks and one timeline per lead, so every call becomes something your team follows up. Sales OS, 15 days free, no card.

See Sales OS

Stop paying for calls you do not answer.

Every other system on this page exists to make the phone ring. This one makes sure someone picks it up.